Legal

Privacy Policy

How Tech Services Hub collects, uses, and protects your personal information.

Last updated: 13 September 2026

At a glance

  • • We only collect information you give us or that our site needs to function.
  • • We never sell your data.
  • • We use your information to respond to inquiries and improve our services.
  • • You can request access, correction, or deletion of your data at any time.
  • • We comply with the Nigeria Data Protection Act (NDPA) 2023.

1. Information We Collect

We collect information you voluntarily provide when you interact with our website, contact forms, or services. This includes:

Contact information — your name, email address, phone number, and any details you include in a message or inquiry form.

Project information — specifications, load details, technical requirements, or files you share when requesting a quote or consultation.

Usage data — anonymous information about how you use our site, including pages visited, browser type, device type, and referring URLs (collected via server logs and, where enabled, analytics tools).

Technical data — IP address, approximate location (city/country level), and browser fingerprint data collected by our hosting provider (Vercel) for security and performance monitoring.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries, quote requests, and consultation bookings

• Providing, maintaining, and improving our services and website

• Sending you updates about your project or, if you opt in, our newsletter and product announcements

• Detecting, preventing, and addressing technical issues, fraud, or abuse

• Complying with legal obligations under Nigerian law

We do not sell your personal information to third parties.

3. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data transmitted to and from our website

• Secure hosting infrastructure (Vercel) with industry-standard security practices

• Access controls limiting who within our team can view your data

• Regular review of our data handling practices

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. When We Share Your Information

We only share your personal information in the following limited circumstances:

Service providers — trusted third parties who help us operate our website and services (hosting, email delivery, analytics). These providers are contractually required to keep your data confidential.

Legal requirements — when required by Nigerian law, court order, or to protect our legal rights.

Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

We do not share your information for advertising or marketing purposes without your explicit consent.

5. Cookies & Tracking

Our website uses cookies and similar technologies for essential functionality and, where enabled, anonymous analytics.

Essential cookies — required for the website to function properly (session management, security). These cannot be disabled.

Analytics cookies — used to understand how visitors use our site (e.g., Vercel Analytics). These are anonymized and do not personally identify you.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions are retained for up to 24 months unless you request deletion earlier.

• Project-related information is retained for the duration of our engagement plus a reasonable period afterward for record-keeping and legal compliance.

• Anonymous analytics data is retained per the analytics provider's default retention period.

You may request deletion of your data at any time — see Section 8.

7. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023 and similar laws, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Withdraw consent at any time (where processing is based on consent)

• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us using the details in Section 9.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the 'Last updated' date at the top of this page

• Where appropriate, notify you via email or a prominent notice on our website

Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, want to exercise any of your rights, or need to report a concern, please reach out:

Questions about this policy? Contact us or review our Terms of Service.